Terms & Conditions

THESE ARE THE STANDARD TERMS AND CONDITIONS. ALL WORK UNDERTAKEN BY PICNICOUTURE SHALL BE ON THESE TERMS UNLESS SPECIFICALLY VARIED IN WRITING AND AGREED TO BY BOTH PARTIES PRIOR TO THE EVENT.

PAYMENT SCHEDULE

ALL OF OUR PICNICS REQUIRE A $50 DEPOSIT THAT IS NON-REFUNDABLE AND DUE AT THE TIME OF BOOKING.  THIS RETAINER COVERS STYLING AND COORDINATION, FLORISTRY AND PICNIC SERVICES TO SECURE THE DATE. THE REMAINING BALANCE MUST BE PAID AT LEAST 72 HOURS PRIOR TO THE BOOKING.

CANCELLATIONS

IN THE EVENT OF BAD WEATHER, A CLIENT MAY RESCHEDULE A PICNIC WITHIN A 3 MONTH PERIOD.

BOOKINGS

NO BOOKING WILL BE HELD WITHOUT PAYMENT OF $50 DEPOSIT. 

EQUIPMENT

ALL THE PICNIC EQUIPMENT BELONGS TO PICNICOUTURE AND IS TO BE RETURNED IN THE SAME CONDITION AS YOU FOUND IT. ANY LOSS OR DAMAGE TO THE EQUIPMENT WILL BE CHARGED FOR ACCORDINGLY.

RESCHEDULING

IF YOU WISH TO RESCHEDULE DUE TO OTHER CIRCUMSTANCES, WE WILL REQUIRE A MINIMUM OF 72 HOURS NOTICE AND MUST BE APPROVED AS AVAILABILITY VARIES.

TRAVEL

A TRAVEL FEE WILL APPLY FOR LOCATIONS THAT ARE OUTSIDE OF OUR AREA OF 20 MILES OR MORE

VOUCHERS

ALL GIFT VOUCHERS ARE VALID FOR 3 YEARS.  NO EXTENSIONS ARE AVAILABLE, AND VOUCHERS ARE NOT REDEEMABLE FOR CASH NOR EXCHANGED FOR CASH.  OUR PICNIC GIFT VOUCHERS CAN BE USED FOR PICNICS ON ANY DAY EXCEPT ON VALENTINE’S DAY OR JULY 4TH AND MAJOR HOLIDAYS. 

PRICES, MENU AND OPTIONS ARE SUBJECT TO CHANGE, DEPENDING ON SEASONAL PRODUCE AVAILABILITY. WE RESERVE THE RIGHT TO REPLACE AN ITEM ON THE MENU WITH SOMETHING EQUALY AS GOURMET AND DELICIOUS.

WE REQUIRE 48 HOURS NOTICE FOR ALL PICNICS AND CANNOT GUARANTEE THAT THAT DATE YOU REQUEST IS AVAILABLE.

LIKE ANY GREAT RESTAURANT, WE DO GET FULLY BOOKED, SO OUR PICNICS ARE SUBJECT TO AVAILABILITY.